01Purposes of processing
DAOL IS Co., Ltd. (the “Company”) processes personal data submitted through its website to receive, assess and respond to business inquiries, R&D collaboration proposals and service consultations, manage correspondence, and operate the website securely.
The Company does not use this information for unrelated purposes without an applicable legal basis. This website does not operate a member account service or collect end-user health or location data through its inquiry form.
02Personal data collected and legal basis
| Category | Data | Purpose and basis |
|---|---|---|
| Contact form (required) | Name, email address, inquiry topic, message | Receiving and responding to inquiries / consent under Article 15(1)(1) of the Korean Personal Information Protection Act (PIPA) |
| Contact form (optional) | Company or organization name | Understanding the inquiry or proposal / consent |
| Site access and security | IP address, access time, request logs and technical client information, where recorded | Security, operation and troubleshooting where permitted by law |
You may refuse to provide required information or consent, but we may then be unable to receive or answer your inquiry. The organization name is optional. Please do not include medical history, sensitive personal data or government-issued identifiers in the inquiry form.
03Retention periods
| Data | Retention period |
|---|---|
| Inquiry submissions and correspondence | One year after the inquiry is closed |
| Website access and security logs, where generated | Up to 90 days under the standard operating policy |
We delete data promptly when the applicable period expires or the purpose ends, unless retention is required by law. Copies held in the server inquiry records and the email mailbox are managed under the same retention policy.
04Disclosure to third parties
We do not ordinarily disclose personal information to third parties. We may disclose data where you have separately consented or where permitted or required by applicable law.
05Processors and external email services
To notify our team of website inquiries, we use the Daum Mail service. The email may contain the sender's name, email address, optional organization, inquiry category and message.
| Service provider | Service used |
|---|---|
| AXZ Co., Ltd. / Daum Mail | Transmission, receipt and storage of website inquiry notification emails |
Where the arrangement constitutes outsourced personal-data processing under applicable law, we take the required contractual and supervisory measures. Material changes to outsourced processing will be reflected in this policy.
06International transfers
We do not separately operate a direct transfer of inquiry data to an overseas provider. If cross-border processing is identified or introduced through our external services, we will provide the disclosures and safeguards required under applicable law.
07Deletion of personal data
When the purpose has been fulfilled, the retention period has expired or a valid deletion request is made, we delete personal data without undue delay, subject to mandatory legal retention. Electronic records and emails are deleted securely, and any printed records are shredded or otherwise securely destroyed.
08Your rights
Subject to applicable law, you may request access to, correction or deletion of, suspension of processing of, or withdrawal of consent regarding your personal data. You or a legally authorized representative may submit a request to our privacy contact. We may verify identity before responding and will explain any legal limitations.
09Security safeguards
We take technical and organizational measures appropriate to the risks of processing. The inquiry form uses HTTPS, and its server-side inquiry records are designed to be stored outside the publicly accessible web directory (wwwroot). We also manage account permissions, access, security checks and backups according to our operating environment.
10Cookies and technical data
The current inquiry functionality is not designed to use cookies for personalized advertising tracking. The browser and web server may nonetheless create routine access logs. If we introduce analytics or cookies in the future, we will update this policy to describe their use and available controls.
11Privacy contact
Website: www.daol-is.com
Email: daol-is@daol-is.com
Send requests and concerns relating to personal data to the address above.
For additional assistance in Korea, you may contact the Personal Information Infringement Report Center (118; privacy.kisa.or.kr) or the Privacy Portal (privacy.go.kr).
12Effective date and changes
This Privacy Policy takes effect on October 24, 2026. Any updates will be announced on this website together with the new effective date.
DAOL IS